Check your KYC status first
A large share of Bybit "freezes" are simply withdrawal limits on accounts that are not fully verified. If a large withdrawal fails while small ones go through, you are not blocked — you have hit a limit, and completing the next KYC tier resolves it.
If it is risk control
A full freeze on transactions accompanied by a review notice follows the standard cycle: a document request (source of funds, the origin of a particular deposit, identity confirmation) → one complete answer → 2–6 weeks of review. The framework for that answer is in our guide to source of funds requests.
A Bybit specific: derivatives
If the frozen account holds leveraged positions, ask in the ticket straight away what happens to them: practice varies between platforms, and forced liquidation during a freeze is a separate ground for claim where it has caused a loss.
Frequently asked questions
Why has Bybit frozen my account?
Either incomplete-KYC limits (resolved by verification), or risk control with a document request, or an external order. The in-account notice and the email tell you which.
Bybit is demanding KYC for a withdrawal — is that lawful?
Yes: the platform's right to request verification at the point of withdrawal is set out in the user agreement and required by the AML rules attached to its licences.
Account freeze diagnostic — 5 questions
Identify your scenario: compliance review, offboarding or an external freeze. A week-by-week action plan and a complexity estimate — in two minutes.