Old Huobi accounts
The classic case: the account was created years ago under different rules, the owner comes back for forgotten assets — and is met with a demand for repeat KYC and sometimes for evidence of the source of deposits made long ago. This is a routine procedure: the platform is obliged to re-identify a dormant client.
- Complete the repeat KYC using the same personal details you registered with. A change of country or documents since then is normal, but prepare an explanation and supporting evidence.
- For long-past deposits, archaeology works: statements from old banks, screenshots from defunct exchanges, on-chain history. Assemble them using the source of funds file method.
- If you have lost access to the registration email, deal with the email change procedure first and everything else afterwards; parallel requests hold each other up.
Risk freezes on active accounts
The standard cycle: a monitoring trigger → a document request → 2–6 weeks of review. The procedure and escalation are as in the general analysis: one ticket, one complete file, and a formal claim if it drags on.
Frequently asked questions
Huobi became HTX — is my old account still valid?
Yes, accounts were carried over. But dormant accounts go through re-verification on return, sometimes including a check on the source of long-held funds.
How do I withdraw funds from an old Huobi account?
Repeat KYC → a source of funds file for the old deposits if requested → withdrawal. The whole chain typically takes 2–8 weeks.
Account freeze diagnostic — 5 questions
Identify your scenario: compliance review, offboarding or an external freeze. A week-by-week action plan and a complexity estimate — in two minutes.